Call center staff smiling

Philippines Call Centers: Everything you need to know

Are you planning on outsourcing to the Philippines? Metro Manila is home to the Philippines’ call center industry, providing mutual benefit for the country and these businesses. Catering to global businesses, including small enterprises, the nation offers a blend of cost savings and high-quality customer support services. Learn why it’s the contact center capital of…

Details
WordPress admin login

How to Optimize Any WordPress Site

Why is WordPress optimization critical? If you run your own website, chances are you’re using some variation of a WordPress (WP) architecture and template to manage it. In fact, statistics show that WP powers 35% of the internet which includes blogging and eCommerce sites. As over 400 million people visit WP sites each month, it…

Details
Woman taking notes in front of computer

The Art of Working Remotely

Remote collaboration has become more prevalent, so learning the art of working remotely is crucial. In fact, the US has been steadily growing its remote workforce as companies transition into a fully remote workplace. In response, other countries around the world are promptly following suit. As an employer, how should your business respond to this…

Details