BPO · Outbound Calling
Your Leads Are Going Unworked.
We Build the Floor That Works Them.
Most outbound operations run at 5–12% contact rate. Leads sit in the CRM. Closers wait. Revenue leaks. We build and run managed outbound calling campaigns that push contact rates into the 25–40% range — with agents, automation, and accountability built in.
3M+
Calls Generated
25–40%
Contact Rate We Build To
1,000+
Agents Operating
48hr
Campaign Launch Speed
Managed Outbound Calling — End to End
We handle every layer of the outbound operation. You provide leads and closers — we run everything in between.
Speed-to-Lead Execution
Calling leads in under 10 seconds doubles conversion. Most teams call in hours.
We configure the automation layer — dialer setup, lead routing, and trigger logic — so every new lead gets called within seconds of submitting. First-call contact rate is the single biggest lever in outbound. We pull it.
Multi-Touch Outreach
One call isn’t a strategy. 6–8 touches across channels is.
We run structured 6–8 touch cadences combining calls, SMS, and email — sequenced based on lead behavior and disposition. More contacts per lead. Higher conversion rates. No additional ad spend required.
Managed Agent Teams
Staffed, supervised, QA’d, and reported daily. You don’t manage them — we do.
Dedicated offshore agents dialing your leads on your script. We handle HR, payroll, supervision, training, and performance management. You receive daily reporting and qualified transfers — nothing else.
Dialer Management
Wrong dialer configuration kills contact rate before the first call is made.
We manage your outbound dialer — Five9, GoHighLevel, Mojo, or yours — configuring list segments, caller ID rotation, attempt logic, recycle rules, and pacing settings. Dialer config is where most operations silently bleed.
Daily Reporting
If you can’t see it daily, you can’t fix it fast enough.
Mid-day performance snapshot, end-of-day rollup, weekly trend summary. Dials, connects, contact rate, transfer set rate, show rate, CPA — every metric visible every day. No waiting on weekly reports that are already stale.
Compliance Infrastructure
TCPA exposure kills operations faster than a bad contact rate.
DNC scrubbing, TCPA-compliant calling windows, consent verification workflows, and disposition tracking — compliance is built into the campaign infrastructure, not bolted on after the fact.
What's your current contact rate?
If it’s under 20%, there’s a fixable infrastructure problem. We audit your current setup in 5 minutes and show you exactly where the leak is.
Free audit · No obligation · Qualified in 5 minutes