BPO · Appointment setting
Your Closers Show Up to
Warm Conversations.
Not Cold Dials.
We handle inbound and outbound appointment setting end to end — agents qualify on your criteria, confirm inside your CRM, and hand your closers a calendar full of buyers who are expecting the call.
60%+
Show Rate We Build To
3M+
Calls Generated
1,000+
Agents Operating
48hr
Campaign Launch Speed
Full-Cycle Appointment Setting — Inbound & Outbound
We build and run the appointment infrastructure. You define the criteria — we deliver confirmed, qualified meetings.
Outbound Appointment Setting
Your leads don’t book themselves. We call them until they do.
Dedicated agents work your lead list outbound — calling, following up, and qualifying on your defined criteria before booking confirmed appointments inside your CRM. No leads left unworked. No follow-up falling through the cracks.
Inbound Appointment Handling
Inbound leads go cold in minutes. We pick up before they do.
We handle inbound appointment routing based on your schedule, agent availability, and qualification rules. Inbound leads are qualified, confirmed, and booked immediately — no hold times, no missed opportunities, no unworked inbound.
CRM Integration
Appointments that don’t land in your CRM correctly don’t get worked.
We integrate directly with your CRM — Five9, HubSpot, Salesforce, GoHighLevel — so every confirmed appointment is logged with full qualification data, contact details, and disposition notes. Your closers see everything before they pick up the phone.
Script Compliance & QA
Off-script agents set bad appointments. QA keeps them on track.
Every agent goes through roleplay and certification before going live. Ongoing QA monitors calls for script adherence, qualification accuracy, and compliance phrasing. Bad appointment patterns get caught and corrected weekly, not monthly.
Show Rate Optimization
A booked appointment that doesn’t show is a wasted closer slot.
We run confirmation sequences — SMS, email, and callback — between booking and appointment time to maximize show rate. Appointments are re-confirmed 24 hours and 1 hour before. No-shows get immediate reschedule attempts the same day.
Daily Reporting
Appointments set, show rate, and close rate — visible every day.
Mid-day snapshot, end-of-day rollup, weekly trend summary. You see appointments set, show rate, close rate, and no-show patterns daily. Close rate data feeds back into script and qualification tuning weekly so the campaign improves over time.
What does your current show rate look like?
If it’s under 60%, there’s a fixable problem in your confirmation and follow-up workflow. We audit your setup in 5 minutes.
Free audit · No obligation · Qualified in 5 minutes