Artificial Intelligence Call Center: How Smart Automation is Redefining CX and Sales
Artificial intelligence call center technology is not the future – it’s already here. Think back to calling up support in 2020? Well, over and over again, being kept on hold, endless transfers, robotic menus. Fast forward to 2025, and you’re talking to a smart virtual agent that gets exactly to the point, often before you are even done explaining […]