Call Center Outsourcing Philippines: What Businesses Should Know This 2026
Here’s what matters most: Philippine call center outsourcing delivers 40-65% cost savings compared to domestic operations, with rates ranging from $8 to $25 per hour, versus $35-$65 in the U.S. However, there’s a catch—budget-tier providers experience an annual turnover rate of 50-70%, while premium operations maintain a rate of 25-35%. The key to success? Demanding […]