You received a proposal. An agency quoted $3,500 per editorial placement on DA80+ publications. The price is on the page.…
Here's a scenario that plays out constantly. A business owner gets a referral, the prospect seems genuinely interested, and then…
It is day 75. The campaign launched on time. Agents were trained and certified. The dialer was set up. Leads…
Picture this. Six weeks of vendor evaluation. Internal approvals locked in. Budget signed off. Then legal gets looped in. They…
The cost argument for offshore staffing is settled. In-house agents cost between $42 and $50 per hour, fully loaded. Managed…
Your campaign sent 85,000 mail pieces last quarter. You got 340 calls - a 0.4% response rate. Your mail house…
More and more clients are asking their marketing agencies for something new. They want their leads worked. That means outbound…
Every night, leads go unworked. No one answers calls. Requests sit in a queue for 12 or more hours. No…
Most outbound call floors only check a small part of their calls. According to industry data published by Call Centre…
Most BPO clients learn about problems during the monthly review. By then, three to four weeks of recoverable revenue have…
Most Five9 campaigns do not fail because of bad agents or bad leads. They fail because a setup step was…
Ringless voicemail drops are one of the most underused channels in outbound sales. According to the 2026 Consumer Texting Behavior…