Live transfer program

Live Transfer Leads qualified before handoff

Our agents screen against your criteria, confirm intent, and bridge the active conversation to your closer under agreed handoff and billing rules.

Defined screen · Named handoff · Documented exception review
A clear path to the closer
  1. Screen

    Confirm intent and agreed criteria.

  2. Connect

    Introduce both parties on the line.

  3. Record

    Log the outcome and next owner.

Closer unavailable? Agree a callback and record it.

Platforms

Platforms our teams work with

CRM, calling, collaboration, automation, reporting, and creative platforms our teams can account for while scoping the workflow.

Scroll to explore platforms
CRM
Calling
Team
Knowledge
Meetings
Design
Cloud
Work
Reporting
Email
Email
Funnels
AI
ChatGPT
AI research
OpenAI
AI platform
AI platform
Vercel
Web
Quality
Research
How a transfer happens

Screen, connect, and record the outcome

Connect a qualified prospect to an available closer, with clear callback, exception, and CRM rules.

Process mapLive-transfer workflow
  • Sourcing
  • Our agents
  • Verification
  • Your closers
  1. Audience check

    Source, permission, suppression

    OwnerCampaign lead

    Not authorizedHold from outreach; review record

    Next: approved to call

  2. Dial & discover

    Intent confirmed live

    OwnerAgent

    Next: interested

  3. Screen to criteria

    Geo, credit, timeline

    OwnerAgent

    Fails the screenDispositioned, not transferred

    Next: passes screen

  4. Confirm readiness

    Prospect and closer available

    OwnerAgent

    Closer unavailableAgree callback time and owner

    Next: both ready

  5. Bridge to closer

    Named intro; confirm connection

    OwnerYour closer

    Connection dropsLog for agreed exception review

    Next: handoff checked

  6. Record in CRM

    Connected, callback, or declined

    OwnerRecord owner

    Permission withdrawnStop outreach; update suppression
The Problem

Slow follow-up loses intent

Intent can fade while a form submission waits for follow-up. A live-transfer workflow moves a screened prospect toward the closer while the conversation is active.

Endless phone tag

Your closers burn hours chasing form fills that never pick up — talent wasted on dialing instead of closing.

Intent evaporates

A prospect's interest peaks at the moment they inquire. Every hour of delay bleeds conversion.

Unqualified noise

Without a human filter, your team pitches renters, wrong geos, and window shoppers all day.

What You Get

Qualification before the handoff

Warm handoffs

Agent introduces the prospect by name with context, then bridges the call — no cold restart.

Custom qualification

Credit band, geography, timeline, budget — we screen against your exact criteria before transferring.

Handoff verification

The transfer workflow can confirm that the prospect remains engaged before the handoff is counted.

Your hours, covered

Transfers route only when your closers are available; overflow becomes scheduled appointments.

Transfer visibility

Where consent and platform settings allow, transfer records and dispositions can sync to your CRM for review.

Defined transfer billing

The scope documents which handoffs count, how exceptions are reviewed, and what evidence supports the decision.

Program controls

Qualification

Your criteria, codified

Geography, credit band, timeline, budget, or other approved fields are written into a repeatable screening script.

Verification

Buffer before billing

A handoff check can confirm the prospect remains engaged and qualified before the transfer is counted.

Handoff

Warm, named introduction

The agent introduces the prospect by name with context, then bridges the line — your closer never restarts from cold.

Scope The Work

Build Around Your Next Step

Bring the workflow, target, and current bottleneck. We’ll define the team, tools, and handoff needed.

How It Works

From Kickoff To Results

Define the box

We codify your qualification criteria — geo, credit, timeline, budget — into a screening script.

Source & dial

The approved audience and outreach rules are worked against the qualification criteria.

Qualify & bridge

Qualified prospects receive a named introduction before the line is bridged to your closer.

Track & tune

Disposition and close feedback can be used to refine the screen during program reviews.

Every transfer program includes

Custom qualification scripting
Documented handoff rules
CRM disposition integration plan
Approved audience controls
Agreed quality calibration cadence
Qualified
before the bridge
Visible
transfer reporting
Engagement Controls
FAQ

Common Questions

What happens if a transfer doesn't meet my criteria?
The exception process is defined in the scope. A flagged handoff can be reviewed against the agreed screen and available transfer record before a billing decision is made.
Which verticals do you run live transfers for?
We evaluate mortgage, solar, insurance, debt relief, home services, legal, and other verticals against available audience, qualification, consent, and handoff requirements.
How many transfers per day can you deliver?
Available volume depends on geography, audience supply, qualification depth, operating hours, and how much capacity your closer team can accept.
Do my closers need special software?
No. Transfers bridge to any phone number or SIP endpoint. CRM sync is optional but recommended for disposition tracking.
How we work

Closers stay on the phone with people who can buy.

Operators running transfer programs with us, measured on close rate and cost per acquisition rather than lead volume.

01

Operations Audit

Operator-led execution focused entirely on contact rate, script calibration, and weekly QA scorecards rather than activity metrics.

Managedoutbound dials
02

Execution Standard

Agree the review cadence, reporting, and pacing controls before calling begins. Use early outcomes to identify script, capacity, or handoff changes.

Measuredcontact outcomes
03

KPI Accountability

Monthly KPI reviews tracking contact rates, transfer volume, show rates, and cost per acquisition against a shared performance sheet.

Scopedseat capacity
Guides & eBooks

Useful guides for your next step.

View all guides
Virtual Marketing & Virtual Assistants guide cover

Virtual teams

Virtual Marketing & Virtual Assistants

A planning guide for defining roles, documenting work, and managing a remote team.

Read online

Put closers on closing. We'll handle the hunt

Tell us your qualification criteria, operating hours, handoff rules, and volume target so we can scope the transfer program.

Operator Notes

Practical ideas for contact rates, staffing, and quality.

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